Terms of Service

Terms & Conditions

Welcome to Neeraya. By accessing or using our website, www.neeraya.in (the “Site”), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.

1. General Information

Neeraya is an online boutique offering premium sarees, dresses, dress materials, cord sets, ready-made tops, and leggings. These terms govern the use of our site and the purchase of products.

2. Order Policy

  • Once an order is placed and confirmed, it cannot be canceled, modified, or refunded.
  • Please double-check your delivery details and product selection before placing the order.
  • All orders are subject to availability and confirmation of payment.

3. No Return / No Exchange Policy

  • Due to the nature of boutique and custom-stitched products, we do not accept returns or exchanges under any circumstances. Kindly review the product details and images thoroughly before purchasing.

4. Shipping & Delivery

  • Orders are shipped via shipping partners and delivered within 3–6 working days across India.
  • Delivery timelines may vary due to location, availability, or unforeseen delays. We are not responsible for delays caused by third-party courier services.
  • Shipping charges, if any, will be shown at checkout.

5. Product Description & Colors

We strive to ensure that all product details, descriptions, and images are accurate. However:

  • There may be slight variations in color due to screen resolution or lighting.
  • All measurements are approximate, and handcrafted items may have minor differences.

6. Pricing & Payment

  • All prices are listed in INR (Indian Rupees).
  • Prices are subject to change without prior notice.
  • Payments must be made through the secure payment gateways provided at checkout.

7. Intellectual Property

  • All content on this website, including product images, designs, logos, and descriptions, is the property of Neeraya. Reproduction or use without permission is strictly prohibited.

8. Limitation of Liability

  • Neeraya is not liable for any indirect or consequential loss or damage arising from the use of our site or the purchase of our products.

9. Modifications to Terms

  • We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to check this page periodically for updates.