Shipping Policy
Shipping Policy
Thank you for shopping with Neeraya. We are committed to delivering your orders quickly, safely, and efficiently across India. Please review our shipping policy below:
1. Shipping Partner
All orders are shipped through our trusted logistics partner, ensuring timely and reliable delivery to your doorstep.
2. Delivery Timeline
- Standard Delivery Time: 3 to 6 business days
- Delivery times may vary depending on your location, product availability, or during periods of high demand.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Charges
- Shipping charges (if any) are calculated at checkout and may vary based on your delivery location and order size.
- Any promotional free shipping offers will be mentioned on the home page or during the checkout process.
4. Order Processing
- Once your order is placed and confirmed, we begin processing it immediately.
- Orders cannot be canceled, modified, or exchanged once confirmed.
5. Delivery Areas
- We currently ship across all states in India. For remote or restricted areas, additional time may be required.
6. Tracking Information
Once your order is dispatched:
- A tracking link will be sent via email or WhatsApp.
- You can track your shipment in real-time through the platform.
7. Delivery Delays
While we strive to meet our standard delivery timeline, delays may occur due to:
- Natural calamities, weather conditions, or strikes
- Operational or courier-related issues
We appreciate your understanding and patience in such cases.
8. Delivery Issues
If your order is marked as delivered but hasn’t been received, or if the parcel is damaged, please get in touch with us within 48 hours at:
📧 Email: hello.neeraya@gmail.com
📞 Phone: +91 70131 69210